From Order to Delivery: A Look at Our Wholesale Process

From Order to Delivery: A Look at Our Wholesale Process

For retailers looking for a reliable wholesale partner for plantation shutters, understanding the order and delivery process is key. At Ausource Solutions, we prioritise efficiency, quality, and customer satisfaction from the moment you place an order to the final delivery. Here’s a step-by-step breakdown of our wholesale process and what you can expect when partnering with us.

1. Placing Your Order

Retailers can place wholesale orders by filling out our order forms and sending this via email to our Orders team. We make the process easy and hassle-free.

• Customisation Options: Choose from a variety of materials, colours, and sizes.

• Order Confirmation: Receive an instant confirmation with order details and expected timelines.

2. Quality Assurance & Manufacturing Process

Once your order is placed, our team gets to work ensuring every shutter meets our high-quality standards.

• Order Accuracy: Our team combs through the order form before this is sent to production to ensure all the details make sense. We'll reach out with questions if anything requires clarification.

• Material Selection: We use premium materials, including basswood and poly, to ensure durability.

• Precision Manufacturing: Our advanced production process ensures shutters are crafted with accuracy.

• Quality Control Checks: Each shutter undergoes a rigorous inspection before it leaves the factory.

3. Packaging & Shipping Preparation

After production, shutters are carefully packaged to prevent damage during transit. Our packaging process includes:

• Protective Wrapping: Each item is securely wrapped to prevent scratches or dents.

• Labelling & Documentation: Orders are labelled for easy identification and include necessary shipping documentation.

4. Efficient Delivery & Logistics

We work with trusted shipping partners to ensure timely and secure deliveries.

• Regular Updates: Receive transparent and real-time updates on your order. We make sure you are informed so you can keep your customer informed.

5. Receiving & Inspecting Your Shipment

When your order arrives, we recommend a quick inspection to ensure everything meets your expectations.

• Check for Completeness: Verify that all items match the packing list.

• Inspect for Damage: Although rare, shipping mishaps can happen—contact us immediately for support.

• Storage & Display Recommendations: Our team is happy to provide guidance on storing and showcasing shutters in your showroom.

6. Ongoing Support & Reorders

Our partnership doesn’t end at delivery—we are committed to your success.

• Customer Support: Have questions or need assistance? Our team is always available to help.

• Warranty: We stand behind our products and offer warranty support for any manufacturing defects.

• Easy Reordering: Need another order? Just let us know what you need, and our team will start working on your requirements.

Conclusion

At Ausource Solutions, we take pride in providing a seamless wholesale process from order to delivery. By ensuring high-quality products, efficient logistics, and exceptional customer support, we help retailers grow their businesses with confidence. Partner with us today and experience the difference of working with a trusted wholesale supplier!

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